Last Update: 04/05/2026 at 2:50 PM EST
Bunnings Case Expands Biometric Surveillance
Coverage from BiometricUpdate.com, "Bunnings ""wins"" appeal on Facial Recognition Technology", and others
Articles
6
Latest Article
03/22
Active Days
54
Executive Summary
A tribunal ruling backed Bunnings facial recognition use, signaling wider retailer biometric surveillance and sharper gaps in privacy law oversight
- Bunnings won its appeal against the Privacy Commissioner finding on facial recognition use
- The Tribunal ruled facial images and vector sets could count as collected personal information
- The system scanned store entrants against a risk database and sent staff alerts on matches
- Facial data used in matching was deleted within milliseconds, but the Tribunal still found collection
- The ruling covered Bunnings stores in Australia and New Zealand from 2018 to 2021
- The Tribunal said Bunnings needed clearer collection statements and better privacy risk assessments
- The decision may influence other businesses considering facial recognition and real-time matching systems
Quick Facts
- What: Tribunal approved facial recognition collection under privacy law
- Where: Stores across Australia and New Zealand
- Why: To address retail crime and protect staff and customers
- Who: Bunnings and Australian privacy regulators
- When: 2018 to 2021, ruling on 4 February 2026

