Last Update: 04/05/2026 at 2:50 PM EST
Microsoft Copilot Bypasses Confidential Email Controls
Coverage from CX Today, BleepingComputer, and others
Articles
3
Latest Article
02/20
Active Days
3
Executive Summary
Microsoft 365 Copilot Chat was found summarizing confidential emails despite DLP labels, prompting a fix rollout and renewed concerns over AI data controls.
- Microsoft confirmed a Copilot Chat bug affecting confidential emails in Outlook Drafts and Sent Items
- The flaw let Copilot summarize messages even when sensitivity labels and DLP policies were set
- The issue was first detected on January 21 and tracked as CW1226324
- Microsoft said a fix began rolling out in early February and deployment is being monitored
- Affected customers are being contacted to verify the patch is working
- The incident raised concerns about AI tools bypassing enterprise privacy and governance controls
- NHS England and other public sector users were among the environments flagged in reports
Quick Facts
- What: A bug summarized confidential emails despite DLP protections
- Where: In Microsoft 365 Outlook Drafts and Sent Items
- Why: A code issue bypassed label-based access controls
- Who: Microsoft 365 Copilot Chat users and enterprise customers
- When: Detected January 21 and patched in early February

